Frequently Asked Questions
We Have Answers To Your Questions.
General Questions:
1. What is Lex Digital Media?
Lex Digital Media is a creative hub specializing in digital media services, including graphic design, video production, web development, content creation, influencer solutions, podcast creation, and more. Visit our Services Page for everything we have to offer.
2. How can I contact Lex Digital Media?
For new clients and general questions visit our Contact Page. For existing clients submitting a support ticket through our Support Page.
Digital Media Services:
3. What digital media services do you offer?
We offer a range of services from creation to solutions and everything in between. Explore our Services Page for more details.
4. Do you work with independent authors?
Yes, we actively collaborate with independent authors to promote, market, and sell their works.
Support and Collaboration:
5. How do I submit a support ticket?
You can submit a support ticket through our Support Page. We have a full description of how our system works and how to submit a request.
6. How does your collaboration process work for authors?
We are in the process of putting together an author page where new clients can get more information on working with us. Currently we ask new authors that have any questions to just submit them through our Contact Page.
Author Collaboration:
7. How can I become an author collaborator with Lex Digital Media?
We are working on putting together an author page where new clients will be able to find out more information as well as sign up to be a client. Currently if there are any questions, or to find out more about us, just visit out Contact Page.
8. What benefits do authors receive from collaborating with Lex Digital Media?
Authors enjoy a range of benefits, including marketing and promotional opportunities, exclusive updates, and a dedicated platform to showcase their works.
Account and Subscription:
9. Do I need an account to access your services?
While an account is not required for general browsing, having an account allows you to access exclusive content, submit support tickets, and enjoy personalized features.
10. How can I subscribe to your newsletter?
You can subscribe to our newsletter on our Newsletter Signup Page. Receive updates, exclusive offers, and free digital resources.
Privacy and Security:
11. How do you protect user privacy?
We take user privacy seriously. Read our Privacy Policy to understand how we collect, use, and safeguard your information.
12. Is my personal information safe when collaborating as an author?
Absolutely. We prioritize the security of author information.
Payment and Transactions:
13. How can I make a payment for your services or products?
We offer secure payment options through PayPal and Stripe payment systems.
14. Is it safe to make transactions on your website?
Yes, we employ secure payment methods through PayPal and Stripe to ensure the safety of all transactions.
Still Have Questions? If you have any questions not covered here, feel free to reach out to us directly through our Contact Page or by submitting a support ticket. We’re here to help!
